Refund and Returns Policy

At BISWADA INFOTECH PRIVATE LIMITED, customer satisfaction is our top priority. If you are not completely satisfied with our services, please review our refund policy below:

  1. Eligibility for Refunds: Refunds may be requested within 30 days of service completion. To be eligible, you must provide a valid reason for the refund and any supporting documentation.

  2. Requesting a Refund: To initiate a refund request, please contact us at info@biswadainfotech.com with your order details and the reason for your request.

  3. Refund Process: Once we receive your request, we will review it and notify you of the approval or rejection of your refund. Approved refunds will be processed within 14 business days.

  4. Non-Refundable Services: Certain services, such as custom development work, may not be eligible for a refund. Please inquire about the specific terms at the time of purchase.

  5. Changes to Refund Policy: We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page.

For further inquiries regarding refunds, please contact us at info@biswadainfotech.com.